ITIntermediate

Salesforce

Administer and customise the Salesforce CRM platform.

Duration: 12 weeks
Language: English

Taught by Divya Menon

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₹7,000

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12 weeks
Taught in English
Certificate on completion

Sign in or create a free account to continue. A counsellor will then contact you to confirm your plan and enrollment. Already have an account?

The course

What this course covers

Learn to administer and customise Salesforce for real business needs. Explore the Salesforce platform, objects and relationships, process automation with Flow, reports and dashboards, security and access management, and introductory Apex development. Build practical skills for Salesforce administrator and entry-level development roles.

Your skills

What you'll learn

Salesforce platform fundamentals
Creating and managing objects, fields, and relationships
Automating business processes using Salesforce Flow

₹7,000

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Creating reports and dashboards

Managing security, user access, and sharing settings

Introduction to Apex programming

Customising Salesforce applications for business requirements

Preparing for Salesforce Administrator certification

Find your fit

Who this course is for

Learners interested in Salesforce administration and customisation
Students and graduates building practical CRM skills and a project portfolio
Working professionals looking to transition into Salesforce or CRM-related roles
Learners interested in preparing for Salesforce Administrator certification

Before you begin

What you'll need

Basic computer and internet skills
Willingness to practise consistently each week
Interest in CRM platforms and business process automation
Open to learners from all educational backgrounds

Put it into practice

What you'll build

01
Sales CRM Setup
Configure custom objects, fields, and relationships to manage leads, accounts, and opportunities.
02
Sales Process Automation
Create a Salesforce Flow to automate a routine business process.
03
Sales Dashboard Project
Build reports and dashboards to track sales performance and business metrics.
04
Salesforce CRM Capstone
Configure a sample CRM solution combining data modelling, automation, access controls, and reporting.

Salesforce

What this course covers

What you'll learn

Who this course is for

What you'll need

What you'll build

Sales CRM Setup

Sales Process Automation

Sales Dashboard Project

Salesforce CRM Capstone

Your course mentor

Divya Menon

Frequently asked questions

Salesforce

What this course covers

What you'll learn

Who this course is for

What you'll need

What you'll build

Sales CRM Setup

Sales Process Automation

Sales Dashboard Project

Salesforce CRM Capstone

Your course mentor

Divya Menon

Frequently asked questions

Do I need a computer science degree?

Are classes live or recorded?

Can I pay in installments?

When do I get access to the course?

Will I get a certificate?

Can I talk to someone before I enroll?